Having ordered a couple of sofas from Ikea in November I was alarmed when I read all the terrible reviews about missed deliveries, especially since my old sofas had been take away a couple of days before the new ones were due to be delivered. But I needn't have worried so wanted to post a positive review for some balance. Ikea did exactly what they promised to do: on the day that I placed my order I was given a delivery date and told that I would be contacted the day before with a delivery time window and, sure enough, I received a text and an email with a four-hour time slot for the next day. On the day of the delivery I was given a one hour time slot and then delivery took place within this hour. The delivery drivers were helpful, polite and cheerful. Everything went like clockwork. I'm really happy with the service and wouldn't hesitate to use it again. Indeed, I ordered garden furniture to be delivered in the summer and this all went smoothly too. So, it can go well.