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Anonymous
The ikea website allowed me to order a product that was on back order. When the delivery truck showed up and delivered a shelf, a rod, hangers and no wardrobe I was shocked. They charged me 49.00 plus 105.00 for my wardrobe. I reached out to customer service 3 times and was told it could take up to 6 weeks to receive a refund. Why did they. Barge me for an item that was not available in the first place. Took 1 second to take my money but 6 weeks for a refund. Terrible customer service.
3 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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