i have a hard time with your non return policy. I received a gift that was purchased at ikea but I don't need it. Upon returning it, I was told it could not be accepted for store credit or refund. Very short sighted. Now you have a FORMER customer instead of a current one. If I had been given store credit, chances are I would have spent more on my return. So you lose because I won't come back and you lose because, as you should know, a happy customer tells a few people, but an unhappy one tells a LOT of people. Stupicd policy that costs you money.
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