NEVER USE IKEA FOR LARGE ITEMS THAT NEED DELIVERY!!!! I wish I had read these reviews before purchasing over £600 on a wardrobe I would have paid extra and gone to an alternative store whose delivery service I have more faith in! We ordered the wardrobe on 11th July its now 26th July 2015 and we still do not have the delivery. We have spent 4 seperate days at home waiting for the delivery only for it to never arrive. I am advising everyone I know to never use IKEA for these types of purchases. Its fine for things you can buy and take away in store but for larger item. I would never use them again. Their customer service team are polite but considering they have not rectified this current situation and seem permanently unable to contact the delivery service I do not feel they are a very useful team. Everyday we have spent at home has involved attempted calls to IKEA throughout the day during which you are on hold often for 15mins before being able to speak to anyone. This is extremely frustrating and causes unneccesary stress. On some occasions we have called 4 or more times in a day without an outcome. I will never use again!