How difficult can it be to buy two office chairs from this company. Order placed online for two office chairs, arrive at the Tottenham store collection point on the 10th (50 mile round trip) but only one chair is available along with the arms for the other chair. The man handing over the delivery makes no mention of the fact that items are missing from my order. I take the one chair and additional set of arms home and call IKEA the next day to sort out the delivery for the missing chair - wait on hold for 50 mins whilst being tortured by ABBA played on a loop. Finally someone speaks to me and they confirm the missing chair will be delivered to my home address on the 16th, and a confirmation email is received from IKEA. Another email is received from IKEA today advising "So, we're just getting in touch to remind you that your order 1176333133 is still waiting for collection today - and we want to make sure it gets safely to it's new home". from their Tottenham Store. I ignore this email as I know the chair is being delievered from Peterborough on the 16th. Then later today I receive another email with an Invoice attached and the delivery date on the invoice is the 20/03/2021. I call IKEA Customer services to find out what I should do next; do I a) go to the Tottenham Store, b) wait in on the 16th as arranged or c) ignore a and b and wait in on the 20th. Customer services cant find any documentation on the system regarding the Tottenham pick up or the delivery date of the 16th and confirm I should wait in on the 20th. The only reason i ordered these two chairs in the beginning was because they were both available for collection on the 10th. If you want a stress free purchase do not buy any furniture online from IKEA unless of course you like listening to ABBA on loop and sitting on the floor until you furniture arrives. UPDATE: Ikea have just emailed me without warning confirming they have now cancelled the rest of my order. I now have one chair and two sets of chair arms I don't want. WELL DONE IKEA - STICK TO THE PORK MEATBALLS FOR EVERYONES SAKE PLEASE!!!