The worst service I have ever experienced, had my money since February, promised they could deliver in 1 go as we were getting works done on our flat and live 1hr 45 mins away, they then split the order into 3 parts and we decided to cancel as they could not fulfill their promise. we were assured that the refund would take up to 5 days and guess what 9 days later no money refunded.
In short I would NOT buy any of their Chinese fabricated low quality products, including their meatballs. I was a loyal customer of theirs for the best part of 25 years, but not anymore.
For anyone thats wants a tip I have decided to buy my Wadrobes etc flat packed made to measure through Fittingly, their service is much better than Ikea, marginally more in price, but British made and they deliver when they say they will.
I just came off the phone with them and they have now assured me we will be refunded in a maximum of 5 days which shows that they were lying about the refund coming back to us when we asked for it 14 days ago.
My advice don't spend any money with them!!!!!
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