I have called Ikea customers twice in the last two weeks. After waiting on the phone for an agent for OVER three hours, the agent lied to me by telling me she cancelled my 380358835 order for me and that I would get a refund, Ikea sent me the order anyway. SUCH A SCAM. IKEA is the worst ... the VERY WORST company to buy from or do business with. Buyer beware. They run a fraudulent company selling cheap products and they have NO customer service. There is no email or chat feature so you are forced to be on hold for a half of a day and get NO results.
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