Can't say that I'd ever return here to shop. We walked into the store with the intention of shopping for a new stove/oven. The so called "store directory" hanging overhead said that appliances were on the 2nd floor, department 5. Ended up walking around in circles not finding department 5. Asked two different store employees where this department was and were directed to the 1st floor. Again, no luck on the 1st floor and directed back up to the 2nd floor. Obviously some of your employees must get lost themselves in this store. We managed to find departments 8 thru 28 but never departnent 5. It may very well be in there hidden up there somewhere between the maze of isles and walls but it'll always be a mystery to us! Who was the genious who came up with this floor plan? It's a disaster waiting to happen. I got fed up trying to find Ikea's mysterious appliance department and gave up. We managed to escape the store, and were forced to use an alarmed emergency exit (because at least they were properly marked!) Here's a novel idea! Place a "REAL STORE DIRECTORY" at the main entrance with a floor plan/map of how to get to a certain departments! Or, rent the store out during the Halloween holiday as a haunted house to get lost in. The kids would love it!