Milton Keynes store. Was told delivery of approx £1000 of bedroom furniture would be next day between 10:00 and 16:00 with a call 1 hour before arrival, on a bank holiday weekend I was impressed. Cleared bedroom in preparation. No phone call by 12:00 so I called them to ask when it would arrive and after 30 mins on hold they finally answered and told me "before 16:00". I called them at 16:00 and was on hold for anothjer 45 minutes before giving up. My items have not arrived, IKEA have not been in touch at any point, no explanations or apologies. My wife is due to give birth next week so I now have to put everything back just in case. This is terrible customer service so I'll be going in tomorrow to cancel my order. AVOID.