Waited in all day long! Held on the phone for 15 minutes listening to ABBA (thanks for that), then a for a further 30 minutes and was assured that although the time stipulated on delivery invoice said 10.00am til 4.00 pm, my goods would be delivered with an estimated delivery time of 5.30pm. it is now 18.43. I was told at the order desk and again on the phone that I would receive a call an hour before delivery. Perhaps it would be polite to call the customer and apologise and be honest if the delivery was not going to happen. I am furious. I choose to buy a £700 bed from Ikea on a bank holiday weekend and subsequently lost a day waiting home for delivery. Your service is appalling and you should be ashamed. Had you called me and said you couldn't deliver I could have at least enjoyed a much earned day off!!!!