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Frederick M Strawson Jr
Worst shopping experience ever!!!! I researched the product I wanted on the website and was told they had 30 of them. I don't know why, but I wasn't a;;owed to purchase it online and then go pick it up. In any event, I decided to take the 2 hour round trip to get the item. When I got there I had the Row # and Bin # in hand, but it didn't say what section, so I went through three different sections which are all like mazes that you can't leave until you've been taken through the entire section. I spent about an hour until I found the Row/Bin I was looking for in the fourth section I went to, which was Warehouse. Signage and assistance are extremely poor to nonexistent. When I finally got to where the item was supposed to be there were none in the bin, with about 4 other people there looking for the same item. I finally found an Info desk and was told if it was't in the Bin, it would not be stocked until the next day. What a horrible experience!!!! NEVER AGAIN!!!!
3 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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