Worst experience! Give my $800 back, Ikea! Short story: My $800 Farlov sofa order was never delivered as promised by ikea and my subsequent refund request also never happened after months! My $800 just disappeared without a trace. Ikea, stop acting like a scam company. Long story: Part 1: Called customer services multiple times where my sofa was. They always promised to deliver my sofa in the coming weeks. On the scheduled delivery day, I waited at home and watched my phone all day to avoid missing ANY calls, but every time , there was no one called me or my building and I wasted my time waiting at home like an idiot. This happened in 5-6 re-delivery attempts to the point where I decided to call to cancel my order and have a refund. Part 2: Hell I didn't know my nightmare didn't stop in part 1. After my refund request, I waited for two weeks, because it takes Ikea 6-8 business days to process a refund. After two weeks, I still didn't get the refund per my bank statement. Called customer the 10th time, and they asked me to call my bank lol I didn't give up and ask Ikea customer services to check again, and they found that the local store (Schaumburg), instead of issuing a cash refund, had issued a STORE CREDIT without even mentioning to me or getting my consent.