Bought 2 sofas minus armrests as they were not in stock on 19th July from Perth. Told armrests would be in in a few days. Rang up the stock check line every day to be told it was arriving the following day for 2 weeks. Spent over 10 hours on the phone chasing up. Got told this morning that shipment is not sure to arrive for another 4 weeks! stock in all other stores, but will not send. Can send from Sydney warehouse but will now arrive for 4 weeks anyway! Lachlan the manager would not contact anyone else to speed up delivery. Crazy system that you cannot order out of stock items or even be told an accurate date for when they would be in stock again! Will not be purchasing anything else from Ikea again.