I had my first delivery from Ikea today via the company Breeze Mount and based on the experience I shall NEVER order again...I had received a text telling me to expect a phone call an hour before delivery time but my call only came 10 mins before they arrived. When I expressed my dissatisfaction about this to the delivery guy he became rude and very aggressive on the phone. He threatened to not deliver the goods and return them to Ikea (as a failure to sign for the goods) for which I would have to pay a fine. When he arrived his attitude was so aggressive and threatening that my young daughter was attempting to phone the police as we were alone in the house. This is an absolute disgrace and i was left feeling very shaken and intimidated