I will NEVER buy online from IKEA again!!!! I have lost complete faith in the home delivery service. I made an order on 17/10/21, delivery was meant to be on 14/11/21. A week before delivery was due I had an email to say the delivery date would be changed due to no stock of the daybed and mattresses I ordered, delivery date was changed to the 2/12/21. Fine, I understand this happens. However, when I checked stock, the items were in stock in many IKEAS across the U.K. On the 1/12/22 I rang IKEA as I hadn’t received my text re the 4 hour time slot and I was told the items would definitely be delivered between 9am-1pm on the 2/12/21. Great I thought. At 4.30pm on the 1/12/21 I had an email with a new order sheet saying delivery would be on the 5/12/21. Completely confused I rang IKEA once again. Where it was confirmed that due to no stock in the Reading hub (where it was being delivered from) it would now be coming from Milton Keynes as they have stock arriving on Saturday. I was told to call IKEA after 7pm on the 4/12/21 to check it can be delivered as there is still a chance stock may change. I paid for my items back in October, over £300 worth. Surely when stock arrives in the stores those who have purchased online should have their orders put aside. I have been completely messed around, had to change my plans for a 3rd time and there’s no telling if I will actually receive my items on the 5/12/21. Shocking customer service and I certainly won’t be ordering again!!!