Bad, bad, bad store, bad company. I ordered an order over $5,000 for capinet, they separated 2 orders, because some of them back order, but we paid all. Fist order when they delivery to us, had a door of capinet damage, we reported to them, they didn’t give us the case number, the first time we order from IKEA, when we order all capinet the lady do it for us ( we have to make appointment) she said, when they delivered have any damage just report to them and they will resend to us another one, but until now, over 2 month they didn’t resend to us, the customer service work that case for us, she said she can order another one no pay, when we come to store and pick up, they don’t allow to pickup until we have to pay. That’s the 1 case.
And another back order they massage to me they will delivery the end of October 2021, but until November they didn’t delivery and they cancel my order even they didn’t tell to me they cancel already, until now Dec 13,2021 they didn’t return money to us. Very bad company. I’m so angry with IKEA company. Never come back.
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