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Anonymous
I would gone 0 stars, but I have to give 1 star to leave this review. WORST SERVICE CUSTOMER SERVICE I HAVE EVER HAD IN MY LIFE! We have spent tens of thousands at IKEA on kitchens and furnishings over the years and I WILL NEVER SHOP HERE AGAIN. Purchased a click and ship sofa in Memphis and when we got home to Knoxville we realized they did not give us and entire section. After multiple calls they finally agreed to send the missing box to the Nashville warehouse that was 4 hours closer to us. We go there to pick it up and it was severely damaged. Weeks went by and still no sofa. Finally we were assured Atlanta had one on hold for us, 3 hour drive again we were told they did not have it. IM DONE IKEA. You just lost a customer for life!
2 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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