BUYER BEWARE! I always thought IKEA was a reputable company. I found out the hard way they are NOT! I ordered a dishwasher because it came with a 5 (!) year warranty. Unfortunately it arrived with some cosmetic damage to the door. I immediately called for replacement. The representative offered me a 30% “as is” discount to make it right. I even got it in writing. So I paid my plumber to install it. Three days later I got an email saying sorry no “as is” discount, you must have the unit uninstalled for us to pick up/we will deliver another but you must pay to install again yourself. Wait…what? If you don’t you get no discount and no warranty. Wait… what? Be extremely cautious dealing with this company! They lie and don’t honor their written resolutions. Now I have paid full price for a damaged dishwasher and paid a plumber to install it and I get NO discount and NO warranty. In order to get the warranty I have to pay a plumber to uninstall, wait for IKEA to pick it up, wait for a new dishwasher to be delivered, pay a plumber to install. OMG I just wanted the new dishwasher with the five year warranty! They delivered a damaged dishwasher, offered me a satisfactory resolution IN WRITING and 3 days later reneged! I am livid,have been on the phone, email for a week! I can NOT get to a manager..what a MESS!!! NEVER again—IKEA damages items, makes false promises and then dumps their mess in your lap, at your expense to fix. I do NOT recommend