They call me so early in the morning to confirm my delivery. Unfortunately, I miss the call and they left me a voice note saying that they will deliver the items that I order between 8 am-12 pm. I suddenly get the text message that I need to reschedule my delivery. So I call the number that they provided in the text. The customer service was so rude and not respectful at all. I can hear her sight couple of time after she need to repeat the question for me or if I ask her question. she sound like someone just woke up from bed. I know how hard it is to work in the customer service industry. I've been there myself. However, this is not how you treat your customer especially when they call and ask nicely about it. So disappointed. In the future I will not use Ikea delivery service anymore.