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Anonymous
Just about everything went wrong. 4 hours shopping. They charged me TWICE for the products I purchased.... once at $110 and once at 152 (for the same products). Then they had the hide to send a security guard after me who told me I hadn't paid at all, embarrassing me in the shop. I told them to credit my purchases and I would leave them behind. They gave me back the $110 but were reluctant to give me back the $152, even though they told me that they had charged me twice. In the end they credited both amounts, but I had to leave them behind because the security guard kept telling me that I hadn't paid. Ridiculous staff who dealt poorly with their own mistakes. They were not behaving reasonably at all, and didn't want to assist me with my purchase. I left without purchasing a thing. I won't be back. Zero stars for this horrible experience. Customer service is dreadful - worst I have seen.
2 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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