I have today visited the Wednesbury store to do an exchange on some curtain poles and accessories. I literally wanted the same items in a different size. I spoke to two colleagues Lorna and Peter who were both managers and both of them said computer says no. No receipt no exchange. This is pathetic, the items are clearly brand new. Unfortunately I didn’t keep the receipt because I didn’t think an exchange was be necessary. HOW PATHETIC THAT YOU WONT EVEN ALLOW ME TO DO AN EXCHANGE!!! Extremely poor, will be closing my family account and never shopping with you again. You can also rest assured I will be leaving poor reviews all over the internet.