I ordered a high chair a few days ago. It was better pricing than Amazon, or so I thought. $25 plus shipping and tax came out to about $32. The estimated delivery date was today, may 30, Monday. I got an email saying it will be here today by 5pm, and then a text saying it would be here today by 9pm. (?) When I checked the tracking from my original email thanking me for my purchase, it said it won't be here for another 2 days! I called the customer service line and the first lady was apologetic, saying it was coming from FedEx, and she's not sure why, but the order was only just completed today. I asked her the reason and she didn't know. I asked her if I can get a discount for the wait and inconvenience and she transferred me to someone else, saying it was possible to get a discount. The second lady I spoke to was unapologetic and condescending, saying they don't offer discounts for delivery issues, even though it's their fault that the order was only just completed today, on the estimated delivery date. They took no accountability and I am still waiting for my highchair. Amazon would have refunded me my order right now even if I still got the highchair because it is past the expected delivery date. Ikea needs to take accountability.