Case 66101102 I purchase kitchen cabinets from IKEA Canton Michigan costing approximately 4100.00. IKEA provided me with a delivery window for my order, and I was told that my entire purchase would be delivered at the same time if I chose a certain date. In addition, I was advised that an update for my order would be sent via text message once the delivery team was in my area. I received my text message stating that my delivery was on its way, and I was able to reach my home before the time indicated however the order was order delivered in plain site in an insecure area. After the order was placed, various events occurred. Some of these included the delivery dates being changed without prior notice, and items missing. The order was also delivered multiple times outside of the window. The changes in the delivery dates and times were not communicated to me until the day of the delivery. Multiple calls were made to IKEA to discuss my dissatisfaction. I have never seen a company treat a consumer in the manner that I have been treated at IKEA. We paid thousands of dollars for kitchen cabinets, and the paid for installation from our local store in Canton, Michigan. We were disgusted by the way the company treated us. We did finally get resolution after several attempts from a manger by the name of Kelly who provided us with a small percentage of a refund towards our order along with the refund of our delivery fee.