Our Ikea kitchen delivery was delayed by a whole week. I was not even notified about the first missed delivery, and when trying to ascertain what had gone wrong the customer service I received was abysmal. The second missed delivery- same again, apparently the lorry had got stuck in a tunnel this time. Total BS I’d imagine. They couldn’t even arrange for the lorry to be rescheduled for the next day. Which I can only imagine means they had to unload the lorry to make new deliveries as our delivery was to be delayed by another two days. I am a fairly patient person but this incident has cost me two days of my kitchen fitters time as well as two days of holiday leave which I used up waiting for packages that would never arrive. We were offered £20 for the inconvenience. Once this delivery does appear I can promise that I will never be using Ikea again. A shambolic way to treat customers.. FIX YOUR DISTRIBUTION!