5th circle of hell! Avoid at all costs. Staff a poorly trained nightmare of no help or use to anyone, will not find items and give them to you but will instead send you contninuously around in circles. You'd think they were trained to be as unhelpful as possible. Staff are poorly trained. Every single person I spoke to was from overseas and couldn't understand english properly. No air-conditioning, you are sure to pass out in there. Avoid this Croydon Ikea! Go to John Lewis in Purley Way, Croydon instead- a much more pleasant experience. Ikea is now very expensive £££ (John Lewis prices) but the quality of items and service are as crap as always. When everything was cheap its almost acceptable, but not at these prices. You wont find items your looking for that you've seen online. Go for click and collect if you must buy from them- items are left all around the store and the staff won't get them for if you ask, but send you walking around in circles instead. An expensive and infuriating waste of time. Expensive and rubbish. Avoid.