Absolutely diabolical. Firstly my delivery wasn't delivered on the agreed date . The assembly company then didn't turn up on the agreed date . Once assembled the drawers didn't shut on one four drawer malm and both of the two drawer chests . I then spent an hour on the phone to IKEA trying to sort out replacements . Then another call to the assembly people to get them to disassemble before I could arrange redelivery . Rang back an hour later only to be told the items are out of stock anyway. Items were delivered to neighbour today even though i was in so disassembled items not collected. When I phoned the driver he refused to come back and said if I had a problem to complain ! I was advised he had been told to turn around and come back to me but he didn't . One box was also damaged and the corner of the two drawers chest is now damaged so have to wait for another one to be delivered on Wednesday and for the faulty items to be collected. I will now have to wait to have them reassembled as well and I can't reclaim the charges for disassembly and reassembly costs until the job is completed . I have wasted so much time waiting in and making phone calls it's ridiculous . I was going to order my kitchen from ikea but after this I will certainly not be ordering anything from Ikea again !!!