£425 lost due to thieving delivery company ikea contracts Honestly, take into consideration the reviews before purchasing from IKEA ever again. I never thought to look at the reviews, As I always considered IKEA a good company….. but after my recent experience, I will never Purchase another item from IKEA. We had wardrobes delivered by third-party company on behalf of IKEA, The company unit movements in the UK south west , Came into our home and broke our radiator due to an accident where boxes were dropped…. At the time I was only given a phone number to contact and I was told by an employee of them to get my own plumber out and send them the invoice and they would pay for the damages they Caused, However, when I attempted to get my money back the company Absolutely refused to acknowledge any requests, Firstly, they accepted blame, And said they knew what happened. But then very quickly backtrack and said they weren’t gonna do anything to help as we got our own plumber and they were not gonna pay for it because we were meant to use theirs…. After a week of back-and-forth with this company over whether or not we would get our money back for the services of the plumber we used based on the information that we were given by them, We contacted IKEA again on the matter, And were told that they stand by this company 100% and agree with them and that we’re out of luck with our £425 that we had to spend in order to heat our house for our one-year-old child…. I find it absolutely disgusting that a company that swears it’s dedicated to its customers. is so proudly willing to stand behind one of their partners who is clearly in the wrong…. I am absolutely disgusted with the behaviour of not only the companies they deal with but the customer service representative I’ve been in contact with that is directly linked to IKEA… I know this review is long winded but I really do hope you take it into consideration before purchasing anything for delivery from IKEA….