I love to shop and visit Ikea and I am regular customer of Ikea as well. However, I am very disappointed from the customer service of the Cashier (Cashier ID number 20050852) that I received from my last visited in Woodbridge, VA store. She was rude and lack of patient. I noticed the total amount was higher than I expected. I asked her to check on the screen, and she said she just scanned everything I gave her, and refused to check and push me to complete my transaction, and told me that I can able to read on the receipt after paid. I read on the receipt and noticed there are couple items that were not mine and they were on my receipt and told her that she over charged me. She told me that she cannot check the items for me and I need to match the bar codes one by one and figured out by myself, and even refused to call store manager to assist. I went strange to the return center and ask for help. The lady in return center helped me called the store manager, and solved my issue with credit back to me with over charge items. I when back to the Cashier and told her that she did over charge me. She was rude and raised her voice very loud to talk back to me. It wasted me a lot of time correct her mistake. If she can correct her mistake and be more patient when I told her in the first time. It saved both my time and people whom were waiting for helped in return center. As worldwide big store like Ikea, the customer service like her only pushes customers out the door without return. Ikea desert better employee, not her, not like her. She needs professional customer service training before she take this job.