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Silvia
I am leaving this review here as I am very disapointed with how Ikea has been treating us. We were due to receive our kitchen order last Monday 13th January. When I checked all items received against my invoice I realised half of it was missing. Our contractor could not finish his job without the missing items. After many calls to Ikea, we've been informed no one knows where the missing items are and a new order for those missing items was placed due to arrive tomorrow 21st January. We book again our contractor to start the job tomorrow. Today, at 7pm I receive an email with no explanation whatsover informing that my delivery has now been rescheduled to the 30 January! we contact Ikea again and no solution or explanation has been provided, we have been told that we need to wait till the 30th and there's nothing we can do. This is totally unacceptable and unprofessional from Ikea. This is honestly the worst experience of my life. We have no water, no appliances such as washing machine so we have to keep spending money in food deliveries and of course we have contractor expenses since we are still charged for his lost time. Utterly disappointed with Ikea.
1 month ago
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Ikea has a 1.5 average rating from 1,611 reviews

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