I strongly advise you to never order from Ikea online. Although my order arrived on time, there was a problem with the Nockeby couch I had ordered. It can be assembled with the shea's on the left or right, so I assembled it the way I thought I had ordered it...only to find out the slip covers were sent for the opposite direction. No big deal, right?...just replace the covers? WRONG! Ikea insists that I received what I ordered, though there is no way to prove it as I can no longer see my order online. I said, "ok, well lets just return and replace the slip covers". I was informed that to do that I would have to disassemble the entire couch, rebox it, pay a pick up fee, reorder, and reassemble the couch. I was in shock...so I asked if I could just return the covers to the nearest store and replace them...again, the same answer....I would have to return the entire order to get (2) slips covers in the opposite direction to the ones I received. I have never received such poor customer service in my entire life. I spent over $2100 on this order and I promise you I will never spend another dime at Ikea. I hope this helps someone and wish I had read this review before buying at Ikea online. Big mistake