Shocking service! I had a small simple kitchen planned by Ikea last October and it was disaster from the start. The problems I experienced are far too much to relate here. The planner was inexperienced and had to return to my property weeks later to start again as there were so many errors. The installation which was outsourced was good as the fitters were very experienced although I was overcharged by their installation company when a simple alteration was advised by their electrician. Also, wrong parts were sent for the cooker fan and a wrong cupboard. No, I do not advise anyone using Ikea to plan their kitchen as planners are inexperienced and there is no communication between Ikea and the installing company and it is the customer left in the middle without their kitchen completed six months down the line. They take your money and then leave you asking for some sort of service which you just don't get. I don't think they even take any notice of reviews either.