Ordered a daubed and three small garbage cans online for our new home. Delivery was set up two weeks for order date. Day of delivery I get an email saying delivery is delayed and some one will call 24 hours before the delivery date to schedule a 4 hour window. Second time around, still no call less than 4 hours before delivery date. I have to plan to take time off of work to accommodate the 'you have to be home for delivery' policy they have. Now I'm on the phone, on hold for 43:02 min. Still nothing. I ordered a daybed from target online, and received it in about 3 days. Totally appalled by this experience, will not be shopping online with IKEA EVER AGAIN.