Had to go in store to order same day delivery (seems a bit silly, wish you could do this online). Due to the in store workers not inputting the order before the cut off time (despite ordering and paying 3 hours prior to the cut off time), the order never arrived and we were never told when it would actually turn up. Very frustrating, but after explaining why it was so important and why we were so angry and disappointed (the trek for an hour and a half to the store, no furniture in our flat at all, the trek back, multiple assurances it would be delivered in time, etc etc etc) they arranged delivery next day and gave us a £30 voucher to refund the delivery charge for the issue. Very happy with the order (despite how long it took to get here!)