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Katie
We bought a mattress from them and after a couple of weeks decided that it wasn't firm enough. We called them within the 90 days time frame, explained the situation and within four days they had collected the old one, and replaced with a firmer one. They were brilliant. That is customer service. No complaints whatsoever
7 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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