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Jen
I was at the Burlington store and ordered a few cabinets. One of the cabinets had a medium sized drawer. I took the printout with me, because at that location, you pay for the stuff and then go pick it up around the corner. Before I went to the cashier, I checked out the 'As Is' section. There was a drawer there for $10. I looked at the price of the drawer on the printout, and full price was was $57. So I figured maybe I could save myself 37 dollars, if it is the same drawer that is on my printout. And of course, I didn't know, so I asked an employee! The employee took my printout and the drawer into their private room and came back a minute later and said that it was the correct drawer. So, of course, I bought it. Well, turns out it WAS NOT the right drawer. I think the one from As Is was actually for a small drawer, not a medium drawer. Will Ikea refund me? NOPE, even though the only reason I bought it was because THEIR EMPLOYEE TOLD me it was the right one. I said they should refund my money and tell their employees in that section not to give advice. This is a bunch of BS. They told me if I really wanted to argue the case, I would have to drive to Burlington rather than take it back to my local pick up point. I don't have time to drive 1.5 hours for this B.S. Ridiculous that they would suggest I drive there too.
7 years ago
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