The worst online service in the United States. Seriously, they should be shut down and not allowed to sell online. Once you order, there is no evidence on your account that you ordered anything except you can see the charge on your credit card bill. There is absolultey no way to track the delivery except to call in and then you are given false and misleading information about where your items are and when they will be delivered. It is at least an hour and 20 minute hold time to get to their "customer service" who know nothing after this extremely long hold with incrediblyl annoying hold time announcements about how much Ikea cares. U.S. government should shut them down for fraudulent claims online. DO NOT ORDER ONLINE.