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Anonymous
Order a counter top and two Alex drawers to build a computer desk. I placed the order on the 6 FEB and received a conformation email stating that my order was confirmed ok cool! Then got another email stating that my desk would be delivered on the the 16th ehh ok no big deal. Two days later I received another email that it would be delivered on the 23rd! and that I would get a call from the company that would be delivering to set a time they could drop it off at my house. Mean while during all of this I would try calling their customer service line for which I would wait for 40 minutes to even 1hr on the phone just to talk to someone! After all the time I spent on the phone I never got an answer of where exactly my products were other them telling me that its at the HUB awaiting action. The HUB is closed on the weekends so by the time I will be able to call them it will the 26th. Who knows how long ill have to wait to actually receive my desk. Needless to say I WILL NEVER order from this company again their customer service is trash and a customer should never have to chase down where their purchase is.
6 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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