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Elizabeth Cerri-Morgan
Bought products from Ikea yesterday. Purchased delivery and assembly. Said they'd be out today from 10-2. Didn't show up until after 3. Told my husband they only delivered. No assembly. Left disassembled items all over house. Husband tried to call the number on Ikea order/receipt. Invalid number! When I came home from work, tried that number and another one from when they called about delivery earlier. Was on hold for 15 minutes, got a busy signal and disconnected. Tried to find another number. Website had many more invalid numbers. Finally found one. Called and was told wait time was 101 minutes. I'm currently on minute 60. Unbelievable. Tried to email. Tried to chat. Both "unavailable" on website. I can't believe this is a professional business.
6 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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