Absolutely will never order from IKEA Online again, and in fact, the customer service has been so terrible that I don't think I will ever actually buy anything from IKEA in the future. I've spent at least 4-5 hours on hold, from trying to change my order, to getting it delivered, to returning it all, because my order was incorrect and they would not split the order. After I returned my order, I was waiting for my refund, which I assumed would be put on my credit card. Then I get emails saying that there was a new attempted delivery, then the delivery was not successful, then the delivery was made, except it's a phantom delivery because I was never home. No one ever contacted me by phone, no messages, nothing. Now I'm concerned about whether I'll get my money back at all, and will have to contact my bank if this does not get resolved. This is such a nuisance, hard to deal with how incompetent IKEA is.