They messed up and lost the order that I paid for for my countertop then once they had found it they had put me three weeks behind on the due date for my kitchen which was supposed to be a surprise for my wife when she came back home rather than try and make it right they actually wanted to charge me more money and would not help me to put an expedited thing on the order with stone Solutions the company that was procuring and making and installing the countertop they had also went so far as to tell me they could not even find my order until I pulled up my bank records showing them where I paid the money other than that I would have never gotten countertop and would have been out over $2,000 Ikea in my way of thinking is very incompetent and the only thing that they can say is oh we are so sorry I wish I had read reviews before I had done these transactions with Ikea I can only hope that someone reads this and the others