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Anonymous
I ordered from Ikea online. It took 2 and a half months to receive my order (a bed frame and nightstand). Ikea was completely unresponsive and unreachable when I tried to contact them about my order. I then tried to cancel the order and it took a week to receive a response from Ikea. They sent me an email with lengthy instructions and phone calls required to cancel an order they did not provide. That same day, a delivery company delivered the order (2 and a half months after the order was placed). They wouldn't deliver to my house (in a normal residential area). They met at an intersection and put the boxes of furniture pieces in my truck bed. It was absolutely ridiculous. Do not buy from Ikea online. They should be run out of business.
6 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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