Unless you have nothing better to do than sit on the phone tracking your order, do not order online from ikea. Ordered a bed in April was supposed to be delivered in May, the delivery date and time were not acceptable called customer service,and waited 75 minutes to speak to an agent, changed the delivery date and was assured my order would be there at the time selected. 10 minutes after speaking to the agent I received and email that my order was damaged and would have to be re-ordered. I sent an email to the link on my emai to cancel the order and return my money, apparently no one reads the emails because 1 1/2 weeks later I receive another email that my order is set to be delivered, again at an unacceptable time, called Customer service and waited 122 minutes to be assured the date was changed and I would receive my order. on June 4th I received another email and phone call from the delivery company that my order was going to be delivered on the original dat (that was un-acceptable) so again I called customer service 127 minute wait. My order is scheduled for June the 8th...I'm not feeling very warm or fuzzy that it will happen. Order somewhere else, its not worth 7 hours of your life waiting on customer service. A side not the customer service agents "Are" excellent they just need about 50 more of them.