In the month of April of 2018, we purchased a large order for furniture. At the time there was a back order for 4 items, they delivered most of the items we ordered. So I patiently waited until mid May 2018 to see if they would finally deliver the last 4 items that were missing. Finally, I decided to call them and see what was going on with the remaining order. They told me that a plastic plant was what was holding back the remaining items to be delivered. So I decided to cancel the plant and have the last 3 items delivered to me on the 5th of June 2018... On June 5th, I waited 12 hours for a delivery that NEVER showed up... I called them around 6h00pm, that day, to know what was going on, and they told me that there was a mistake and the delivery for the remaining items were never scheduled. So after spending 5+ hours on the phone with them trying to understand what was happening, and dealing with their systems being "down"... We finally scheduled a third delivery date for the 8th of June... I told them that I can NOT miss a day of work to risk an other failed delivery, so they claimed to have scheduled this third delivery for after 3h30pm... I came home after 3h30pm to find 2 items on my front porch. (in case you have not been following the story, there were supposed to be 3 items being delivered on the 8th of June)... On top of that, they delivered 2 wrong items on my front door and I am still missing 3 full items from my delivery. I am currently on the phone with them... Again... Ikea does not seem to have a proper étiquette when it comes to delivering furniture to their clients.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.