I've made 2 visits to the store, 45 min away, to obtain 2 duvet covers, which are listed as having 8 in stock at my store. NONE are there; store employee told me to order them online. NOT available online. I called Customer Service for an Advance Product Search, and was told that there are none in the store, (DUH), and the store has not updated their system. Fast forward, 3 more calls and countless hours on hold trying to determine if the store had ever updated their stock, and I'm on hold again for an hour now. It should NOT be so hard to find out if a product is available? Pathetic Customer Service.