Absolutely horrible customer service, literally inexcusable. Just like every other review listed here you wait weeks to get a correct delivery, but it never comes. You talk with multiple people but IKEA never has any contact with their carrier even though they make you believe they do. I highly suggest no one EVER order anything delivered to their house EVER. Either go to the store, or ask for in store pickup, if you ask to be delivered to, here is a hint, YOU WILL NOT GET IT.
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