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Anonymous
Would be zero stars but no option for that. Ordered kitchen in April, still not finished. Bad workmanship when installed. Have taken payments out of bank despite job not completed. No customer service all they do is blame the people who are paying thousands of pounds for kitchens. Delivered our kitchen and sofa dumped sofa, range cooker in garden. Range damaged then advised discontinued. All doors and drawers misaligned. Two attempts by so called subcontracted joiners. Horrendously stressful. Offered 100 compensation after me and partner have taken numerous days off work, husband had to pay for taxi to get home from work when installer out drill through water pipe in wall flooding our kitchen and making huge hole in wall. They ordered wrong stuff despite being shown illustration in their own catalogue and again apparently our fault. Be warned go nowhere near them. Job was started in April we were advised it would take 7 days. Still not completed and kitchen only 10 square metres. Cost in excess of £6000 and £400 for apparent supplementary works. IKEA just blame their customers. 5 year workmanship guarantee not worth paper written on because workmanship in our case dire from the beginning.
6 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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