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Anonymous
We checked while we entered the store if the product was available. It said fully stocked. It took us 15 minutes to walk to the area where somehow they were "out". Wel left with half our stuff, and ordered the rest of the products online. The shipping company XPO logistics is awful. They say online they will give you 24 hours at least heads up on delivery. They called me at work Friday at 4pm for a "9am" delivery. When I tried to call back and say that would not work, the women told me they couldnt reschedule since it was "en-route". I asked if I could leave verbal or a written notice saying it was okay to leave the package. They said no. Supposedly they tried to deliver at 9:40am, I called to reschedule and find out what I needed to do. I was told they still had the package on the truck and delivery would now be 1-3pm. I had someone there 1-3 on. The package has not shown up yet. I have been on the phone for more than 2 hours trying to find where the package is and how I get it scheduled to be delivered and no one can give me an answer. IKEA take note... I will not shop with you if this is the company that you use to do your delivery service.
6 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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