My package was never delivered, and when I called customer service to request a claim filed or to have my money returned, I waited on the phone for over 3 hours with no representatives picking up the phone call. I still have yet to receive any information in how I am to go about getting my merchandise or get my refund, or receive a call from the company in order to resolve my issue. Poor customer service. Poor delivery methods. Horrible wait times over the phone.
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Alice, Customer Support
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