If I could rate negative 10 stars I would . We bought a chair online and realized we bought one too many . We are attempting to return it , we did not even open the box . My husband has been kept on hold now a total of over 4 hours !!!!!! 2 hours yesterday and two hours and still holding this morning . It is a very straightforward return . Needless to say we will NEVER make another IKEA purchase EVER . It is inexcusable in this day and age to have to go through this . So many retailers make returns simple and quick , why would we bother with IKEA again.? This is disrespectful of our time and clearly they could care less once they make the sale . To add to it their delivery of items from online purchase is the slowest in the industry , especially for cheap assembly line products. I have decorated many spaces over the years , now there are too many other good companies with better products and customer service . I will not hesitate to let everyone I know about our experience . My husband and I are both professionals , we bill by the hour and IKEA has wasted now $600. worth of our time . If we ran our businesses theIKEA runs their’s we would have no business!!!!
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.