I would give -100 stars for this company. We ordered deck tables and chairs on line in July. XPO called us Aug 1 to confirm delivery for Aug 2 window time 12-4. We missed our work and waited all day but they never came. I called XPO and they said the call was an error. They said the items are not in their warehouse yet and don’t know when will be available to deliver so call Ikea for more questions. So we called Ikea but they never answered. “ all circuits are busy” I have been calling them thousand times since 2 weeks. They never answer. Now I really want to cancel my order but there is no way to do it. This is absolutely scam and IKEA must be out of business. I also considered to go to a IkEa store to cancel my order so I tried to call one of the store location. I wanted to make sure they can help me out before I drive over an hour from my house. They have only one main number for all ikea USA!! Can you believe it? Only one phone number which never answered!! The worst experience! The worst company in the world. Simply the worst! I will call my bank to dispute the charge and won’t waste my time to call them anymore.